|
Problem:
AMSOIL INC. has
been informed that some AMSOIL Dealers and their customers have
experienced problems with their local Ford Dealership service
department when bringing in the new AMSOIL Universal ATF for
installation in their Ford vehicle transmission. They have been
told that: A) You cannot put a Mercon V labeled transmission fluid
in a Mercon application. B) That you cannot put a Mercon labeled
transmission fluid in a Mercon V application (this is true). C)
That you cannot put a dual usage labeled ATF product in the Mercon
application or the Mercon V application. Since the new AMSOIL
Universal Transmission Fluid is labeled dual usage, recommended for
both Mercon and Mercon V applications, some Ford Dealership service
managers are telling their customers that if they put the AMSOIL
Universal ATF product in their transmission it will void their
transmission warranty.
Answer:
At least one oil company’s ATF product with a Mercon V rating does
not also meet Mercon performance requirements. This has apparently
caused a great deal of confusion about allowing Mercon V ATF to be
back serviceable in Mercon applications. The AMSOIL Universal ATF
has been formulated to meet or exceed both the Mercon and
Mercon V specification, as well as G.M. Dexron III and Chrysler
ATF+4. It is fully supported through documented testing. It is
recommended for and can be used in ALL of the applications
listed on the label. PERIOD.
If someone is
misinformed on this issue and actually denies a manufacturers
warranty coverage because of the use of AMSOIL Universal ATF Fluid
in one of the applications for which it is recommended by AMSOIL
INC., the AMSOIL Warranty coverage would apply. The consumers
transmission would be repaired under the AMSOIL Warranty. AMSOIL,
INC. and our insurance company will legally pursue the dealership or
the manufacturer to recover our costs. AMSOIL INC. would not make
the recommendations on our label, or issue this statement, if we
were not completely confident of our position on this matter. While
we cannot control what individuals say about this subject, we can
and do insure that consumers can use our product with complete
confidence and without risk. |
